Book here and pay
10% less
than on Booking.com!
Check rooms and rates
From214US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Blvd. Kukulcan Km. 19.5 Lote. 59-2. 2A Etapa. Seccion A., Zona Hotelera, Cancun, Mexico, 77500
View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
4 persons
410 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
Check Prices
Deluxe Room
Max:
2 persons
410 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
Check Prices
Deluxe Room
Max:
4 persons
410 sq. feet 
Bed options:
1 King Size Bed
Lake view
Shower
Coffee machine
Check Prices
Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Cancun 8.3 mi
Airports
Cancun (CUN) 8.3 mi
Isla Mujeres (ISJ) 22.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • ATM/Cash machine
  • Coffee shop

Sports & Fitness

  • Fitness center
  • Tennis court
  • Pool tables
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Jacuzzi

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Location

Blvd. Kukulcan Km. 19.5 Lote. 59-2. 2A Etapa. Seccion A., Zona Hotelera, Cancun, Mexico, 77500
Map view
street view
Blvd. Kukulcan Km. 19.5 Lote. 59-2. 2A Etapa. Seccion A., Zona Hotelera, Cancun, Mexico, 77500
Nearby
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
2200 ft
Beach
Playa Delfines
2200 ft
Restaurants
Coba International Buffet
700 ft
Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera
El Mexicano
1400 ft
Boulevard Kukulkan km 16
El Galeon del Caribe
2500 ft
Blvd Kukulcán Km 19.4
Pescadillas el Galeon
4100 ft
Restaurant

Reviews and Ratings

Reviews from guests about their experience.
68%
loved their spa retreat and can’t wait to return.
6.8/10
Nice
Rooms
6.6
Location
8.6
Service
7.0
Dining
5.4
Guest reviews
6.8/10
based on 5 reviews
4/5 based on 6486 reviews
7.9
7.9/10 based on 528 reviews
#46 of 279 hotels in Cancun based on Tripadvisor
Don
United States of America, February  2025
6.2/10

My stay at this hotel had its ups and downs. The rooms were clean and comfortable, and the location was convenient for getting around. However, I had some serious issues with noise from adjacent rooms that affected my sleep. The food at the restaurants could use improvement, as the choices were limited and restaurant service was not always reliable.

Rooms
7.0
The rooms were clean and comfortable with a decent size, but the dirty films on the windows hindered our ocean view.
Service
6.0
Service was generally good, but the room service was slow, and there were mix-ups with our orders.
Location
7.0
The location is decent, with easy access to public transportation, though navigating busy streets was quite challenging.
Dining
5.0
Dining options were average, with a buffet that didn't quite satisfy my hunger and limited breakfast selections.
Facilities
6.0
Facilities like the pool were clean, but the overall dining experience didn’t meet my expectations.
Irving
United States of America, January  2025
8.2/10

This resort has a great beachfront location and the staff is incredibly friendly and attentive. While the rooms are comfortable, they are starting to show signs of wear and tear, and the dining options are plentiful but quality could be improved. Overall, we had a fantastic time and enjoyed the vibrant atmosphere, although a few areas could use some attention to detail.

Rooms
7.0
The rooms were comfortable but starting to show their age, particularly the outlets for electronic devices.
Service
9.0
The service was outstanding, with staff like Paola, the room attendant, providing excellent and personalized attention.
Location
10.0
The location is fantastic, right down on the beach and surrounded by beautiful views.
Dining
7.0
Dining had a good variety, although some dishes felt more serviceable than truly exceptional.
Facilities
8.0
The facilities were well-maintained, but some areas felt slightly neglected with visible signs of wear.
Oliver
United States of America, January  2025
8.4/10

I had a fantastic time at this hotel, with outstanding service and a lively atmosphere that made my stay unforgettable. The entertainment staff was a highlight, making every day special and full of fun activities. However, the food could use some improvement as the options felt a bit mediocre at times. Also, having the hot tub close early was a letdown, especially after an active day by the pool. Overall, it’s a great place for fun and relaxation, though a few areas could be enhanced.

Rooms
8.0
The rooms were spacious and clean, providing a comfortable stay. However, they are starting to look a little tired and could use a refresh.
Service
10.0
The service was truly exceptional. Everyone seemed dedicated to making my experience enjoyable, and it was evident that the staff worked hard to keep guests happy.
Location
9.0
The location was beautiful, right by the beach. It felt like paradise, although it could get noisy if you're not a fan of the entertainment activities.
Dining
6.0
The dining experience varied. While the buffet had a good range of options, many dishes lacked flavor and could be improved, particularly the hot food items.
Facilities
9.0
The facilities, especially the pool and beach areas, were well-maintained and added to the overall enjoyment of my stay.
Jesse
United States of America, January  2025
6.8/10

Overall, my stay was a mix of good experiences and frustrations. The hotel staff was friendly and the pool area was delightful, but the noise levels in the room were unbearable, making it hard to enjoy my stay fully. Dining options were a hit-or-miss, with some dishes not meeting expectations. The property’s animation and entertainment were really enjoyable, creating a festive atmosphere, but there are some areas in need of improvement.

Rooms
5.0
The rooms were fairly clean but definitely not soundproof. I could hear everything happening in the neighboring rooms, which was quite disruptive.
Service
6.0
Service was somewhat inconsistent; while some staff members were incredibly attentive, I encountered issues with room service delays and a lack of communication at times.
Location
9.0
The location was quite convenient for accessing various local attractions, and it was just a quick bus ride away from popular areas.
Dining
6.0
The buffet offered a decent variety of foods, but the more upscale restaurant didn't impress. My meal choice was underwhelming considering the atmosphere.
Facilities
8.0
The pool areas were lovely and well-kept, providing a nice spot to relax after busy days. The entertainment in the evenings was also a highlight.
Gary
United States of America, September  2024
5.2/10

My experience at this resort left much to be desired. While the beach was absolutely stunning with its white sands and turquoise waters, the dining options were a major letdown. The service was disappointing and my encounter with the staff felt unfriendly. If you're looking for a budget option and can manage with average amenities, then it might work, but I wouldn't recommend it for a relaxing getaway.

Rooms
6.0
The rooms were decently decorated but had obstructed views due to dirty films over the windows. Some were noisy as they were near areas under repair.
Service
5.0
The service left a lot to be desired. Staff were often rude and not accommodating. Room service was particularly bad, with orders getting lost.
Location
8.0
The location was fairly decent, close to a lovely beach although it could vary throughout the year, leading to concerns about upkeep.
Dining
5.0
Dining options were very limited, with only one restaurant open each night and the food quality was generally poor.
Facilities
5.0
Facilities appeared average at best, and the pool area lacked sufficient atmosphere, with no engaging entertainment programs.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room